Investigation into Scottish Power Limited’s Smart Meter Roll Out 2019

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Ofgem is investigating Scottish Power’s compliance with Standard Licence Conditions (“SLC”) 38 of the Gas Supply Licence and SLC 44 of the Electricity Supply Licence. SLCs 38 and 44 require a licensee to set and achieve Annual Milestones for the installation of Smart Meters.

Under the Government’s smart metering implementation programme, suppliers are required by their licence, to take all reasonable steps to rollout smart meters to all homes and small businesses by mid-2021.

To work towards this, suppliers set their annual targets for smart meter installations and Ofgem monitors performance against these targets on an annual basis.

The opening of this investigation does not imply that we have made any findings about non-compliance by Scottish Power.