Ofgem updates over Christmas and New Year
We’ll be running a limited publishing service over Christmas and the New Year. This will begin today, Monday 21 December, with full services resuming on Monday 4 January 2021.
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Help and advice for households and businesses
If you’re looking for advice about household energy bills, dealing with your energy supplier and what to do if you’re affected by a power cut, you can find help in our consumer advice section. This includes available support if it’s difficult paying your energy bills or topping up your prepayment meter.
You can find coronavirus-specific advice on energy for households and businesses, and Ofgem information for licensees and industry, on our coronavirus pages.